Privacy Policy

At MNML Offices, your privacy is of utmost importance to us. This Privacy Policy outlines the type of personal information we collect, how we use and protect it, and the choices you have regarding your data when using our website, services, and products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a personalized experience. We may collect:

•     Personal Identification Information: When you fill out forms on our website (such as contact forms, booking requests, or newsletter sign-ups), we collect personal details such as your name, email address, phone number, job title, and company name.

•     Usage Data: We collect information automatically when you use our website, such as your IP address, browser type, operating system, referring URLs, the pages you view, the time and date of your visit, and other analytics data. This helps us understand how users interact with our site and services.

•     Financial Information: If you make a payment for booking or any other service, we may collect payment information, including billing addresses, credit card details, or other payment-related details. Note that this information is typically processed by a third-party payment processor and not stored on our servers.

•     Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, gather analytics, and improve our services. Cookies help us recognize your preferences and customize content for you.

2. How We Use Your Information

We use your information to provide, operate, and improve our website and services. Specific uses include:

      •     To Provide and Manage Services: To process bookings, respond to your inquiries, manage your account, and provide relevant updates on your use of our spaces and services.

      •     Communication: To send you important information such as booking confirmations, reminders, changes to services, and other essential communications related to your account.

      •     Marketing & Promotional Purposes: To send newsletters, updates about MNML Offices, promotional offers, and other content that we think may be of interest to you. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

      •     Website & Service Improvements: To analyse usage trends, monitor the performance of our site, improve our services, and develop new features based on user behaviour.

      •     Security & Compliance: To protect the rights, property, and safety of MNMLOffices, our users, and others, as well as to ensure compliance with legal obligations.

3. How We Protect Your Information

The security of your personal information is important to us. We have implemented physical, technical, and administrative security measures to protect against unauthorized access, misuse, disclosure, alteration, and destruction of your information. These measures include:

      •     Data Encryption: We use secure socket layer (SSL) technology to encrypt dataduring transmission.

      •     Access Controls: Access to personal information is restricted to authorized personnel only.

      •     Regular Security Reviews: We regularly review our security policies and procedures to ensure data protection.

4. Sharing and Disclosure of Your Information

We do not sell, lease, or share your personal information with third parties except as described below:

      •     Service Providers: We may share your data with trusted third-party service providers who assist us with website hosting, payment processing, email communication, analytics, and other business operations. These service providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

      •     Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction, subject to this Privacy Policy.

      •     Legal Obligations: We may disclose your information if required to do so by law, regulation, court order, or in response to a valid request by government or law enforcement authorities.

      •     Protection of Rights: If we believe in good faith that disclosure is necessary to protect our rights, enforce our policies, or ensure the safety of our users, we may share information, as necessary.

5. Your Rights and Choices

You have certain rights regarding your personal information:

      •     Access & Update Information: You have the right to access the personal information we hold about you and request any corrections or updates.

      •     Data Portability: You may request that we provide your information in a structured, commonly used, and machine-readable format.

      •     Erasure & Restriction: You may request that we erase or restrict the processing of your data, subject to certain conditions and legal requirements.

      •     Opt-Out of Marketing Communications: You can opt out of receiving marketing or promotional emails from us by clicking the “unsubscribe” link in the emails or contacting us directly.

      •     Cookies Control: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being sent. Please note that disabling cookies may affect your experience on our site.

6. Use of Cookies & Tracking Technologies

Our website uses cookies to personalize your experience and collect usage data. Cookies help us understand which pages are being visited and allow us to improve our content and offerings. You can manage your cookie preferences by adjusting your browser settings. Please refer to our [Cookie Policy] for more detailed information.

7. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymize your information when it is no longer needed.

8. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws. In such cases, we ensure appropriate safeguards are in place to protect your information.

9. Links to External Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on this page with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:

      •     Email: support@mnmloffices.com

      •     Phone: 0203 6969 529

      •     Address: 5 Manchester Square, London, W1U 3PD

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